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Everything you need to know about your services, from initial setup to advanced features.
Flip NBN FAQs
Important Updates
- Can I upgrade/downgrade my nbn plan at any time?
- Do I need to let my old provider know I’m switching to Flip?
- How can I reschedule my appointment?
- How do I know when my service is active?
- How do I signup with Flip nbn?
- How does the Flip NBN connection process work?
- How long does it take to get connected with Flip nbn?
- How to log into my account?
- How will I be notified of my appointment?
- What should I do if my circumstances change after I submit my order?
- What speeds can I expect with Flip NBN?
- What types of nbn™ technology does Flip offer?
- When will my modem be delivered?
Latest update
Our new mobile app is now available for download on iOS and Android. Manage your account on the go.
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