I’m moving house- what should I do?

If you’re moving house (or planning to move house), you’ll need to check whether the new address is nbn™ ready. You can do so by using nbn™ adress checker or contacting our Support Team on: 1300 354 788.

If you’re just transferring your Flip TV service (not internet), you’ll just need to let us know so we can update the address on your account. You can then simply plug in the Flip TV box as usual and connect to the new internet connection (in Settings) or via Ethernet cable directly to your modem.