How will I be notified of my appointment?

If your address requires a site appointment for any nbn installations, you will be notified by sms. The date and approximate time frame (nbn schedules in 4 hour time blocks) will also be available to see on your online account page.

Please note that someone over the age of 18 will need to be home for the installation to go ahead.

Need More Support?

If you cannot find an answer in our support page, you can contact us for further help.