How long does it take to get connected with Flip NBN?

Connection times vary with the different types of nbn connections ranging anywhere from 1-15 working days.

In general, if you’re already connected to the nbn with another service provider and are looking to transfer your service across, connections are usually complete within 24-72 hours once we receive your order, although it may take up to 5 working days to complete. If you are transferring from an active HFC connection, please be advised you may require a site appointment for a new nbn box and will therefore take longer than another type of transfer.

If you’re connecting to the nbn for the first time, you may need nbn equipment installed in your property. For these cases, activation will take longer as an nbn Co technician will need to come round to complete your connection. We will always request the earliest available site appointment (unless you request otherwise) to complete the connection.

Need More Support?

If you cannot find an answer in our support page, you can contact us for further help.