What do I need to connect to Flip NBN?

You’ll firstly need to check if your address is nbn ready. If it is, then you’ll need to decide if you’d like to purchase or rent our modem or use your own. Our modems come pre-configured, ready to plug in and go for your specific connection type. If you choose to bring your own, you’ll need to make sure the modem is unlocked and compatible with your connection type.

You can also use your own unlocked - please check with your old provider to confirm is unlocked, nbn compatible modem but will be required to re-configure it to get connected (our tech support will endeavour to assist with this as much as possible).

Need More Support?

If you cannot find an answer in our support page, you can contact us for further help.